Black Friday Social Media Campaigns

The day after Thanksgiving, Blackness Fri, is a shopper's dream come up true. Nearly every business organization offers discounts and other incentives to shop. And the timing is perfect – customers become to choice up vacation gifts for their loved ones and for themselves at special prices.

What started every bit an American tradition is now a worldwide phenomenon. Consumers from around the world expect peachy deals – and brands evangelize. Due to the global pandemic, this year's shopping spree will certainly differ from what we experienced throughout the past years. Crowds waiting in front of shops for the whole dark, long queues, and tape-breaking visits in local stores – that's not going to happen in 2021, the yr of social distancing. We wait the biggest shopping effect to move to a safer infinite – the Internet and, more specifically, social media.

In this article, we'll show you:
  • Exciting examples of Black Fri social media campaigns
  • Tricks y'all can use to make the most out of Black Fri and Cyber Monday
  • 2021-exclusive tips for the most bonny Black Friday promotions

So… is information technology even so Blackness Fri and Cyber Monday or an entirely cyber flavour?

1. Put together a souvenir guide

Tardily November is commonly the time of year when people start thinking about vacation shopping. The Christmas excitement starts to kick in and browsing the internet for gift ideas becomes an – if you will – merry pastime.

Nicely put together gift guides are the perfect way to concenter such casual browsers – they're aesthetically pleasing and provide bodily value with their advisedly curated suggestions.

Consider putting together a gift guide or two as office of your Black Friday marketing strategy. Posting them on your social media a few days in advance will requite your followers time to selection and choose, and go excited about the purchase.

2. Create a sense of urgency

Speaking of 'in accelerate', try to create a sense of urgency around your amazing Black Fri deals. Start early and make sure customers know that what you're advertising will be bachelor for a limited time merely or while supplies concluding.

You lot will likewise desire to keep your customers on their toes. Make them want to shop equally before long as your offer becomes available, non a minute subsequently. Keep the excitement up by giving your followers sneak peeks of what'south coming.

Utilise email marketing, blog posts, and, of grade, social media posts to do then. Go far fun – include countdowns or get creative with slowly revealing the deal through Instagram Stories.

3. Add freebies to purchases

Who doesn't honey a free gift? The Grinch, probably. Permit'south not worry nearly him, though. It's safe to assume that your customers are non green Whoville residents and will enjoy a freebie.

If you're planning to add gifts to purchases as office of your holiday sale, make information technology known! Build it into your social media strategy and lookout your followers become customers. Ho ho ho!

4. Tap into the ability of Instagram Shops

So it's Black Friday and every Instagram user is out in that location hunting for deals. Here's how to bring the shopping experience directly into their feeds – make the most out of the Instagram Shopping feature.

Instagram Shops is a new way for users to make a purchase without fifty-fifty leaving the platform. It was released this summertime as a response to the COVID-19 pandemic and the struggle it has acquired for many businesses.

Instagram Shops

The feature allows brands to create product catalogues and curate items into collections. Creating a Shop is gratuitous and simple but it needs to be submitted for review which usually takes a few days, so brand sure to prepare your shop long enough before Blackness Friday.

5. Extend your offer to Cyber Monday

Even though nigh Black Friday campaigns utilise to brick and mortar and online stores, Cyber Mon emerged as a follow-up shopping vacation focused on ecommerce sales.

Cyber Monday deals are usually a continuation of Black Fri campaigns. Focus your communications on letting customers know that they can still get amazing discounts, even if they slept on Blackness Friday offers.

6. Give customers a reason to come up back

If your Black Friday offer is attractive, you volition definitely terminate the solar day with a loftier lodge count. Just a practiced Black Friday strategy is similar a gift that keeps on giving – it can bring customers dorsum for more than shopping before the holiday flavor ends.

How? It'south actually uncomplicated. Fix a short promotion that will kickoff later Black Fri – say mid-December. It tin be anything: you tin can mark downward select items, offer a percentage off your entire store, or add gifts to purchases over a certain dollar amount. Well-nigh importantly, utilize your social channels to let people know nearly the special promo! You can also use a dynamic QR code generator to target your mobile users who tin can scan the codes for special offers and discounts.

To add together a pinch of exclusivity to your offering, you may ship promo codes in private messages. No worries, information technology doesn't mean messaging users manually. Here'southward the idea: you may utilize NapoleonCat'due south social media automation feature to ship private letters to all users that answer to your postal service with a defined comment, for instance, "PROMO" – like in the instance below:

after Black Friday promotion
With NapoleonCat's Car-moderation you can set automatic replies that will be sent to every user who, by leaving a specific comment, triggers a reaction

Setting up automatic replies is quick and easy and, at the aforementioned time, it brings outstanding results in the form of high engagement rates (and increased sales!) Plus, y'all tin create up to 20 different replies for a human touch on.

automatic replies social media

And that's how you become returning customers. December is a big shopping month for all the states and, with a little bit of extra incentive, your clientele will surely choose yous over your competitors for those last-infinitesimal gifts.

All comments and messages from multiple social profiles and ads – in ONE place

All comments and messages from multiple social profiles and ads – in 1 identify

Manage all of your customer inquiries from multiple social media channels and ad campaigns – all from one customizable view in NapoleonCat. Try it for free:

Try NapoleonCat free for xiv days. No credit menu required.

7. Offer free shipping

Discounts are pretty much standard beyond the board on Black Friday. Then why non add together a little extra frill and win more customers over?

Complimentary aircraft tin tip the scale for a customer who's deciding betwixt two similar offers, so it's definitely worth a attempt.

If you determine to elevate your offer with free aircraft, make sure you lot properly ready the logistics. With a higher than usual book of orders, y'all wouldn't desire to upset customers by not delivering their purchases on fourth dimension.

We already established that come up Black Friday, people will be actively looking for deals online. In many cases, this includes searching for #BlackFriday and #CyberMonday hashtags. Do your business organisation a favor and apply them in all of your social media posts in your Black Friday marketing campaign. Brand your deals visible!

nine. Practice skilful

Customers love a good bargain, merely they also love the feeling of giving back to the customs. This twelvemonth more than ever before, people expect the brands they support to practice good. Set up upward a partnership with a local charity or a bigger nonprofit organization and assist your customers support a practiced cause. Spread the holiday cheer by helping others – #GivingTuesday, the Tuesday after Blackness Fri, is just correct for charitable giving.

ten. Opt out

This concluding strategy is not for anybody. Certain brands choose to not participate in the Black Fri/Cyber Mon madness as a protest confronting over the top consumerism.

While this approach might not bring them that magical spike in November sales, it speaks volumes virtually their socio-ecology involvement.


If you determine to opt out of Black Friday, utilize the opportunity to send out a strong message. Create a landing page explaining your decision and requite your loyal customers the chance to improve understand your brand philosophy.

Once you put together a strong content strategy for Blackness Friday, make certain you lot follow some basic best practices when carrying it out. As mentioned earlier, an early start is essential. Get-go generating buzz around your upcoming deals in advance. Countdowns, sneak peeks, lists, and hashtags are all smashing tools to do so!

Once the promotions kick in, make sure your squad is available to provide shoppers with amazing customer service on social media. Brusque response rates and quick problem solving are powerful tools to maximize sales.

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Social media management made easier

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Finally, brand sure to measure out the results of your social media marketing campaigns. Use an Analytics tool like NapoleonCat for in-depth operation insights and depict conclusions for an fifty-fifty more successful Blackness Friday adjacent year!

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